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IBEX featured in Entrepreneur Magazine – If You Treat Diversity Training as a Checkbox, Your Company Will Suffer by Tiffany Delmore GUEST WRITER Co-founder of SchoolSafe Companies pour billions of dollars into training every year, but are they training in the right areas? Recent figures put the size of the workplace-training market in the U.S. at nearly $170 billion, with expenditures in that market topping $80 billion. Many businesses focus on training for areas with […]

Tips For Successful ITIL Certification


Make The Most Of Your ITIL Training ITIL is a system designed to streamline the selection, planning, delivery, and maintenance of IT services to a business in order to improve efficiency and consistency. Getting certified as an ITIL expert is a great way for IT administrators to establish themselves not just as back-end support, but […]

Improving Your Customer Experience With AI


Revolutionizing CX With AI In recent years, it has become apparent how artificial intelligence plays a huge role in modern business operations. AI programs and services are changing everything from data collection for marketing to onboarding procedures for HR. And while AI is incredibly valuable when it comes to saving time and money internally, it […]

IBEX featured in Entrepreneur Magazine – How These Minority Founders Got Tech Execs to Put Their Money Where Their Mouths Are by Kimberly Zhang GUEST WRITER Chief Editor of Under30CEO When it comes to diversity, tech companies talk a big game. Their spending, however, tells a different story. Late last year, Melinda Gates and McKinsey & Company released a report on how tech firms spend their philanthropic dollars. What they discovered is that barely 5 percent of […]

IBEX IT Business Experts Awarded Training Services Contract for US Army at Fort Knox

IBEX supports Government professionals in the delivery of continuing education services as required by ACES Atlanta, GA – May 17, 2019 ATLANTA, GA – IBEX IT Business Experts, an award-winning Information Technology (IT) Consulting and Training firm specializing in Best Practice Frameworks, Process Improvement, and IT Service Management Solutions; announced today that the Company has […]

IBEX IT Business Experts Launches New 2019 On-Site/Instructor-Led Learning Program for ITIL®4 and COBIT®5

On-Site/Instructor-Led courses supplement On-Line self-paced programs facilitate training for ITIL4 and COBIT5 to accommodate all types of learning styles and delivery Atlanta, GA – April 30, 2019 ATLANTA, GA. – IBEX, an award-winning Information Technology (IT) Consulting and Training firm specializing in Best Practice Frameworks, Process Improvement and IT Service Management Solutions; today announced the […]

Why ITIL® Training and Certification Increases Your Value

ITIL Certification Training Matters and Here’s Why Technology and process are constantly changing or adjusting to new ways of business across industries.  These shifts in platforms, software, and framework make it crucial for IT professionals to be on alert and in need of the most current and relevant skillsets to ensure they are up-to-date and […]

UPMC Partners with IBEX to Increase Supplier Diversity

3/12/2019 PITTSBURGH – UPMC and Atlanta-based IBEX IT Business Experts have teamed up to create technology that aims to increase the use of diverse suppliers by UPMC and other health care companies that adopt this solution. IBEX is an African-American, woman-owned IT solutions and delivery firm.  “At UPMC, we’re committed to growing and supporting our diverse base of suppliers, […]