IBEX IT Business Experts, LLC (IBEX) is committed to treating your information in accordance with law and your directions to us. “Your information” means any information about you that you or third parties provide to us. The following commitment applies:
- We will comply with applicable privacy and data protection laws.
- We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so.
- We will not ask for more information than we reasonably need.
- We will update our records when you inform us that your details have changed.
- We will implement reasonable and appropriate information retention policies.
- We will employ reasonable security measures to protect your information.
Other than Cookies as described below, you are not required to provide any personal information on the public areas of this website. However, you may choose to do so by completing the forms on various pages of the site. We will only use the information you provide to us on these pages in order to process the relevant form or in accordance with your consent.
For each visitor browsing our website, our web server automatically recognizes and stores the visitor’s IP address (the Internet address of the visitor’s computer) to determine which areas of our site is being visited and how long each visitor spends there. This information helps us to understand visitors’ traffic patterns through our website so that we can enhance the overall usability of our website. Your computer provides this information automatically each time you log on, unless you’ve activated blocking technology available in some browsers. While we do not generally require that you provide us with individually identifiable information in order to visit and use our website, at times we (or the third party vendors with whom we contract) may ask you to provide us with personal information such as your E-mail address, name, mailing address, telephone number, credit card number, demographic information, or persistent identifier (such as user name and password) which is associated with individually identifiable information, to enable you to make a purchase, download information, correspond with us, enter a sweepstakes, participate in an online survey, subscribe to a mailing list or newsletter, or register for special promotions. You have the right not to provide any of the requested personal information, but you may not be able to participate in some activities on this website without your personal information.
Like many websites today, we may employ a standard technology called “cookies” to collect information about how you use our site in order to provide you with a better experience by measuring which areas of our website of greatest interest or to remember you when you return to visit us.
What are cookies?
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time.
Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like.
- identify users
- remember users’ custom preferences
- help users complete tasks without having to re-enter information when browsing from one page to another or when visiting the site later
Cookies can also be used for online target advertising and to show advertisements relevant to something the user searched for in the past.
How are they used?
The web server supplying the webpage can store a cookie on the user’s computer or mobile device. An external web server that manages files included or referenced in the webpage is also able to store cookies. Each time the user requests a new page, the web server can receive the value of the cookies it previously set and return the page with content relating to these values.
What are the different types of cookies?
A cookie can be classified by its lifespan and the domain to which it belongs. By lifespan, cookies are either:
- a session cookie, which is erased when the user closes the browser; this type of cookie is used, for instance, as a test to see whether or not browser settings allow cookies to be set on your machine; or
- a persistent cookie, which remains on the user’s computer/device for a defined period of time. These types of cookies enable the platform to remember a visitor and to serve users with appropriate content while speeding up the load rate of the web page.
As for the domain to which it belongs, cookies are either:
- first-party cookies, which are set by the web server of the visited page and share the same domain; or
Subject to your right to reject cookies and delete them as described below, your use of our website indicates that you accept this policy.
How to control and delete cookies
If you want to restrict or block the cookies, you can do so in your browser settings. The ‘help’ function within your browser should generally tell you how.
The website www.aboutcookies.org also contains general information on cookies on a wide variety of browsers. That website describes how to delete cookies from your computer.
What We Do with Personal Information
The information you provide, including information you voluntarily provide and the cookies you accept by using this website without disabling cookies in your browser, will be kept confidential and used to support your customer relationship with IBEX. Among other things, we use this data to tailor your experience on our website. By giving us your email or other contact information, you are consenting to us sending you information about our various product upgrades, special offers, and other new services from IBEX that we feel may be of interest to you. Only IBEX or agents working on behalf of IBEX (as described below) will have access to your information. If you do not want to receive such mailings, simply tell us when you give us your personal information by not checking applicable boxes that provide consent to use your information. At any time should you choose to, you could opt-out of receiving future mailings; see the opt-out section below. IBEX will not share your personal information to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of IBEX for the purpose of performing services for IBEX. For example, if we need to ship a manual to you, we must share your name and address with a shipping company. We only provide third party agents with the minimum amount of information needed to complete the requested service or transaction.
Sharing Your Information
We share your information with third parties to help us use your information, as described above.
We also use Google Analytics to help us understand how our customers use this website – you can read more about how Google uses your information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
If you are a resident of Europe, you have the right to access personal information we hold about you and to ask that your information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information on this website.
Additionally, if you are a resident of Europe we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States.
We protect the personal information you share with us. At IBEX, access to your personal information is limited to people who need it to do their job. In addition, it is our policy to maintain the integrity of any personal information within our possession.
How to Opt-Out of Our Use of Your Personal Information
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications at any time. They may do so by clicking on the unsubscribe link at the bottom of each email.