How This Information Technology Consulting and Training Firm is Standing Out from the Crowd/in Inside IBEX/by Prinshauna Potts
Author: Renee Johnson
Original Article: techreport.com
What do Amazon, NASA, the National Guard, and General Motors have in common?
They all use Atlanta-based IBEX IT Business Experts to source expert-led, fully compliant online IT training and certification coursework for their employees and contractors.
With a client list like that, IBEX would already stand out from the crowd. But this year, amid a global pandemic that forced brands big and small to shift to dispersed, remote collaboration and instruction, IBEX has seen its profile rise dramatically.
The latest honor came this May, when the Atlanta National Chapter of the Association for Corporate Growth® (ACG Atlanta) named IBEX one of the top 40 fastest-growing middle-market companies in Georgia (Georgia Fast 40). As one of the most active chapters in ACG’s 59-chapter, 100,000-plus-member network, ACG Atlanta’s blessing matters.
Validating a Business Model in a Difficult Year
For Tracey Grace, chief executive officer of IBEX, that blessing validates her team’s hard work in a very difficult year — and many years prior too.
“COVID was a tough year, not just because of business disruption but because our team was impacted. Some of our team lost family members and experienced hardships from being isolated,” says Grace. “We had to band together and take care of one another.”
Her team’s fortitude paid off — and they’re stronger for it.
“Not only did we survive, but we thrived,” adds Grace.
This isn’t the first recognition IBEX has earned for its work in the digital IT training and certification space. The company earned a spot on the Inc. 5000 list of the fastest-growing private companies (over $2 million in revenue) in 2018, 2019, and 2020. And it nabbed the prestigious American Express “On The Rise” Contractor of the Year award in 2015.
Changing the IT Training and Certification Game
Proud as Grace and her team are to land on the 2021 Georgia Fast 40 list, they know awards aren’t the most important barometer of success in a competitive industry. They come to work every day with one mission: to change the IT training and certification game for the better.
IBEX marked a major milestone in 2020, when the company earned ISO 9001:2015 certification for its Quality Management System. IBEX has steadily expanded its lineup of training and certification courses before and since. Private and public-sector clients can now enroll trainees in certified course training modules for Amazon Web Services, Microsoft Azure, CompTIA, Red Hat, and general project management.
As an 8(a) and Women-Owned Small Business (WOSB), with respective certifications from the Small Business Administration and the Women’s Business Enterprise National Council, IBEX offers a broader suite of services for government agencies and contractors. These include project and program management services, administration and logistical support, staff and contractor training and education support, IT and SharePoint services, and business analytics and process services.
It’s clear that IBEX’s public-sector clients trust the company. IBEX’s record of public-sector contracting reads like a “who’s who” list of federal agencies and service branches: business process improvement training and certification for NASA, IT and SharePoint services (among other services) for the Centers for Disease Control, technical and administrative support for Walter Reed National Medical Center and the Joint Pathology Center, and technical onsite support for the U.S. Army Reserve.
And for private-sector clients? IBEX delivers value-added products and systems that make organizations of any size safer and more secure — like Certifiably Diverse, which helps firms launch and scale supplier diversity programs, and Verizon’s Network Detection and Response (NDR), automated threat detection and workflow intelligence solution.
IBEX In Good Company
IBEX IT Business Experts shares the Georgia Fast 40 award with 39 other companies, all of which are doing amazing work in the Peach State.
According to Michelle Galvani, chairperson of the Georgia Fast 40 awards, the 2021 honorees collectively account for “6,600 new jobs and nearly $2.4 billion dollars in revenue growth over the last three years.” They constitute a representative slice of Georgia’s dynamic economy, from disruptive healthcare and logistics firms to high-tech manufacturers and financial services companies.
There’s Atlanta-based Bitcoin Depot, which manages a rapidly growing network of cryptocurrency ATMs. Catalyst Nutraceuticals, a custom dietary supplements manufacturer in Alpharetta. Flip Electronics, a Roswell company that’s working to eliminate the costly problem of component obsolescence in enterprise electronics. And LeaseQuery, an Atlanta-based company devoted to simplifying lease management and accounting — saving small businesses serious money and time.
And that’s just a taste. Talk about being in good company.
Indeed, for these Georgia Fast 40 honorees, this recognition — sweet as it is after a very difficult year — is only a sign of things to come. Don’t bet against IBEX finding new ways to stand out from the crowd in the months and years ahead.