Client Satisfaction Surveys are surprisingly not commonly utilized on most projects. Based on their value in influencing the success of a project and increasing the likelihood of the success of the resulting product or service being created, these surveys are clearly a missed opportunity. In this course, Neal Whitten demystifies Client Satisfaction Surveys and shows you how to create and implement surveys during a project and at the completion of a project. As a project manager, if you do not routinely survey your clients for feedback, then you cannot really know what they think about your performance, the project’s progress and whether or not you are meeting their expectations.
Purchase of this course provides six (6) months of access.