The ITIL 4 Foundation class is a three-day course that provides you with the knowledge needed to pass the ITIL 4 Foundation Certification exam (exam voucher included with course). Explore the ITIL 4 end-to-end IT/digital operating model for the creation, delivery, and continual improvement of tech-enabled products and services and how technology and IT teams play a crucial role in wider business strategy.
ITIL 4 provides you with comprehensive guidance for the management of information technology in the modern service economy. The ITIL 4 framework is built on established ITSM practices and expands itself to the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps.
Key Features of this ITIL 4 Foundation Training:
- Accredited course content and curriculum
- ITIL 4 Foundation exam voucher included
- Practice exams, prep questions, and additional resources
ITIL is the most recognized and widely accepted approach to IT Service Management. The framework enables IT to better align to the business and solve specific operational needs. ITIL is not about creating things like projects do, it’s about delivering IT services that demonstrate real value to the organization.
The ITIL qualifications scheme provides a modular approach and is comprised of a series of qualifications focused on different aspects of ITIL. ITIL offers four different certification levels: Foundation. ITIL 4 Managing Professional. ITIL 4 Strategic Leader. ITIL Master.