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Overview The ITIL Intermediate certificate in Continual Service Improvement (CSI) is a course that can be run over three or four days (depending upon the

Overview This ITIL lifecycle course will provide delegates with the knowledge and management principles required to formulate strategies, policies and plans for the successful implementation,

Overview The ITIL Intermediate certificate in Service Design (SD) is a course that can be run over three or four days (depending upon the requirements

Overview This ITIL lifecycle course will provide delegates with the knowledge and management principles required to formulate strategies, policies and plans for the successful implementation,

Overview This ITIL lifecycle course will provide attendees with the knowledge and management principles required to formulate strategies, policies, and plans for the successful implementation,